KuCoin Wallet is a self-custody wallet with users having full control of their assets. KuCoin Wallet does not support the retrieval of password.
What to do under these circumstances:
1. If you forget the password and lose the secret phrase, you can only try by repeatedly entering the password. DO NOT DELETE KuCoin Wallet until you find your password successfully, otherwise your assets will not be retrieved.
2. If you forget the password and have backed up the secret phrase, download KuCoin Wallet on your new phone and try to restore your wallet with the secret phrase you backed up. Set a new password and verify whether the address and total assets are correct.
If you are not sure that your secret phrase can successfully restore the wallet, please DO NOT DELETE the KuCoin Wallet in the original phone.
The only official website of KuCoin Wallet is https://kuwallet.com/ .
About KuCoin Wallet
KuCoin Wallet is a secure and easy-to-use crypto wallet that supports multi-chain aggregation powered by the KuCoin ecosystem. With the security expertise of KuCoin and the leading security technology audited by Hacken, KuCoin Wallet is a self-custody wallet with users having full control of their assets. KuCoin Wallet provides the easiest way for users to manage multi-chain assets and enables them to buy, store and view NFT collections directly within the wallet. KuCoin Wallet is a gateway to the world of Web3 for all crypto users.
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