When having problems in using KuCoin Wallet, many people may contact customer service to help them solve the problems. Scammers take advantage of this situation. They would impersonate official customer service to contact users privately and obtain secret phrases and other important information to complete the scam.
One common scam type is that scammers would add theTelegram, Discord or other social media accounts of users. They would chat with users and guide users to visit phishing websites to give approval or enter secret phrases.
They may also guide users to deposit an equal margin to a designated address, under the pretence of stepping up security for the account, unfreezing or activating it.
KuCoin Wallet reminds you that KuCoin Wallet official customer service will not contact users privately. Please be vigilant and beware of scams. If you have any questions, please contact us through the official channels:
Telegram Group: https://t.me/kuwallet
About KuCoin Wallet
KuCoin Wallet is a secure and easy-to-use crypto wallet that supports multi-chain aggregation powered by the KuCoin ecosystem. With the security expertise of KuCoin and the leading security technology audited by Hacken, KuCoin Wallet is a self-custody wallet with users having full control of their assets. KuCoin Wallet provides the easiest way for users to manage multi-chain assets and enables them to buy, store and view NFT collections directly within the wallet. KuCoin Wallet is a gateway to the world of Web3 for all crypto users.
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